🚀 Getting Started
Quick Start Videos
Account creation & login
Frequently Asked Questions
📚 Clause libraries
Searching by keyword
Searching clauses by similarity
Bulk Import Clauses
Starting a session
Selecting & Configuring paragraphs
Assign paragraphs to folders
Save clauses to clause library
💡 Smart Templates
Highlighting Word documents
Creating cards and questions
Conditions for cards & questions
Tips when using Word
Comparison with ClauseBase
Advanced drafting techniques
Updated by Maarten Truyens
The ClauseBuddy icon is greyed out within Microsoft Word
You have probably opened a .DOC file instead of a .DOCX file.
A .DOC-file is an outdated format, that is unfortunately not supported by Microsoft for the modern plugin architecture. The solution is to simply save the .DOC as a .DOCX file.
The ClauseBuddy icon disappears for an unknown reason!
Unfortunately, this problem is not limited to ClauseBuddy, as several other addins have the same problem. Microsoft is investigating why this is happening to some users at unpredictable moments. It seems to usually occur when certain Windows / Office updates are being installed, and it seems to affect Outlook more than Word.
If you can reliably reproduce this problem, you would do everyone a favour in letting us know!